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Details of 2016 Institute of Customer Service of Nigeria (ICSN) Customer Service Certification and Membership Programme


Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care or related jobs with reputable companies.
This highly respected certification by the Institute of Customer Service of Nigeria (ICSN), a body accredited by the Federal Ministry of Education has partnered with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this training here in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track certification and membership training. The training covers an international customer service curriculum tenable worldwide and at the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate from the ICSN and also become a member of the ICSN.

icsn programme


Certification & Membership Training Date: Sat. 25th & Sun. 26th June, 2016.

Commencement Time: 10:30am Prompt (Saturday); 9:00am Prompt (Sunday).

Application Deadline: Thursday 23rd June, 2016.


Send an email requesting for the Membership Application Form, to: and cc:

Fill the membership/certification application form and return the form with other documents by email, physically or through proxy (a person appointed by you) at the ICSN Lagos Office:

PEI Centre building, 2 Eko Akete Close, off St-Gregory Road, Obalende, Ikoyi, Lagos.

Tel: 07044647545; 07089996801

Email:  cc:


1.) Student Membership Category

Qualification: In a tertiary institution.

Certification Fee: N32,500

2.) Graduate Membership Category

Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience.

Certification Fee:

3.) Associate Membership Category

Qualification: Workers 3 – 6 years work experience.

Certification Fee:

4.) Full Membership Category

Qualification: 7 – 14 years work experience.

Certification Fee: N60,000

5.) Senior Membership Category

Qualification: 15+ years work experience.

Certification Fee: N65, 000

6.) Corporate Membership also available for corporate business/entities.

Note: Certificate Fee of N5, 000 to be paid upon certificate collection across all Membership Categories.

Payment Details:

Bank: GTbank.
Account Name: Premium Education International Limited;
Account Number: 0009277022
Payment can also be made at the office.

*Fees cover membership/certification application, certification training pack & materials, past certification exams paper for revision, certification training course, lunch/refreshment and certification/membership examination.

Application support documents:
Academic Credentials or Professional Certificates, CV/Resume, Evidence of fee payment, Passport Photograph, ID.

Tel: 07044647545; 07089996801

Past Certified Members  are professionals from the following organizations:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank,  Access bank, First Bank, Flour Mills of Nigerian Plc., IWWIN Environmental & Integrated Services, La’ Kreatif Concept, Egbeda Pharmacy Limited, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nigeria Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Investment Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & Dalberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Savant Integrated Concepts…and lots more….

You can change your future in just 48 hours. Register Now.

Mailing Address:
2 Eko Akete Close, off St-Gregory Road, Obalende, Ikoyi, Lagos.

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Updated: June 6, 2016 — 8:46 pm

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